Startup command center
Business summary
Repair tickets
Track intake, diagnosis, repair, pickup, and payment.
Trade-in queue
Recent appraisals and completed buybacks.
Refurbishment tickets
Internal work orders created from accepted trade-ins.
Customers
Customer records and ticket history.
Leads
Potential customers and quote opportunities.
Inventory summary
Manage SKUs, serialized parts, suppliers, reorder levels, and stock value.
Showing 0 items
Purchase orders
Search orders, review expected deliveries, and receive stock.
0 selected
Refurbished tickets
Completed refurbishment records that were converted into serialized CPO inventory.
Customer
Attach a customer to this counter sale.
Scan or search items
Enter item name, SKU, or barcode to add stock to the sale.
Current sale
Inventory items ready for checkout.
Virtual cash terminal
Count the Canadian register float and open the shift.
Currency counter
CAD bills and coins in drawer.
Card and terminal count
Enter end-of-shift CAD totals for non-cash tenders.
Completed transactions
Payments completed during the current shift and their originating ticket.
Sales by payment type
Tender totals from completed sales and ticket payments.
Daily sales trend
Collected sales over the last 14 days.
Ticket pipeline
Active ticket counts by current status.
Inventory value by category
Cost basis grouped by inventory category.
Recent payment activity
Latest tenders linked back to tickets or counter sales.
Transactions
All payments logged across tickets, POS sales, and VCT shifts.
Transaction invoice
Review and correct the tender details tied to this transaction.
Transactions logged
Each tender is linked back to its repair ticket or marked as a counter sale.
Clock in / out records
Search employee punches and calculate completed hours worked.
0 records
All dates
Catalog
Repair device models available when creating tickets.
Showing 0 devices
Workspace
Local app data and demo records.
Appearance
Choose the colour mode used on this workstation.
Theme
Accent color
Custom logo
FF
Default FixFlow logo
PNG, JPG, SVG, or WebP. Stored locally with this app data.
Weather widget
Show current local weather in the top bar using Open-Meteo internet data.
Weather is loaded directly in the browser. If the internet is down, the app keeps working and the widget shows unavailable.
Tax
Set the sales tax applied automatically to repair tickets and POS item sales.
This rate applies to ticket billing and taxable POS inventory items. Ticket balances added to POS already include tax.
Ticket statuses
Customize workflow statuses used on tickets and filters.
Suppliers
Used on inventory items and purchasing workflows.
Categories
Group parts like display, battery, board, housing.
Device types
Filter parts by phone, tablet, laptop, console, and more.
Manufacturers
Maintain the brands used for inventory filtering and item records.
Print templates
Format tickets, labels, receipts, and invoices.
Saved
Repair ticket template
Printed from the repair ticket screen.
Receipt template
Offered after a sale or ticket payment is completed.
Invoice template
Customer copies and balance records.
Inventory label template
Price tags for parts and serialized CPO devices.
Users
Employee accounts, pay details, and account security.
Roles & access
Assign these roles on each employee profile to control feature access.
Security
Require employee PIN entry when the system locks.